Property Services Administrator

Pear Recruitment: Property Services Administrator
Location: Earlsfield
Salary: £30,000
Hours: Monday to Friday, 9am-6pm 

Our client is offering a fantastic opportunity for someone looking to start or develop a career in property administration. Whether you're an experienced administrator or looking to break into the industry for the first time, this role offers excellent training, long-term career progression, and the chance to join a supportive and well-established team.

Based in their Earlsfield office, you'll be working behind the scenes to support an impressive portfolio of beautiful properties, while becoming part of a successful agency with additional offices in Wimbledon, South Kensington, Brixton, and Battersea. If you're organised, eager to learn, and looking for a role where you can build a long-term career, this could be the perfect opportunity.

The Role

As a Property Services Administrator, you will be an integral member of the Property Services and Tenancy Management team, providing operational and administrative support throughout the tenancy lifecycle.

The role has responsibility for coordinating key tenancy processes, maintaining accurate property and tenancy records, managing companywide service bookings, supporting compliance administration and ensuring important operational deadlines are met.

Working closely with the Tenancy Management, Property Management and wider lettings teams, you will play an important role in ensuring that new deals, renewals, terminations, compliance requirements and third-party services are managed accurately and efficiently. This is a varied and fast-paced role that requires excellent organisation, attention to detail, strong communication skills and the ability to manage multiple competing priorities.

What they are looking for

• Excellent organisational and time-management skills.


• Strong attention to detail and commitment to accuracy.


• Ability to manage multiple priorities and recurring deadlines independently.


• Professional and proactive approach to customer service.


• Strong written and verbal communication skills.


• Confidence liaising with colleagues, clients, tenants, contractors and third-party suppliers.


• Good problem-solving skills and a solutions-focused approach. Ability to identify delays, missing information and potential compliance issues and proactively follow these up.


• Comfortable working with multiple database systems, trackers and document-management platforms.


• Strong sense of ownership and accountability for assigned processes.


• Ability to work effectively both independently and as part of a wider team.

Key Responsibilities

• Manage companywide third-party service bookings for new deals and terminations, including cleans, compliance, inventory check-in and check-outs.


• Maintain accurate records for new deals, renewals and terminations across company systems, trackers and document platforms.


• Support new deal and renewal exchanges across designated offices and follow up on outstanding documentation or delays.


• Monitor booking opportunities and proactively follow up to support conversion across relevant tenancy services.


• Assist with deposit-related administration, including following up on unsigned documentation and ensuring records are stored correctly.


• Distribute inventory check-in and check-out reports to the relevant landlords, tenants and internal teams within required timescales.


• Support end-of-tenancy operations through regular follow-ups, reporting and coordination with managers.


• Prepare and distribute weekly operational updates, move-in and move-out reports, meeting agendas and minutes.


• Liaise with colleagues, tenants, landlords, contractors and suppliers to ensure matters are handled efficiently and professionally.


• Monitor supplier performance and raise concerns where service standards are not met.


• Support departmental projects and contribute to improving processes, efficiency and the overall customer journey.

Package

• Annual leave: 23 days & your birthday off (after probation)


• 3-month probation


• Exposure to top talent within the property industry


• Ongoing, intensive training including industry recognised qualifications


• Modern, state of the art office space


• Various incentive trips, social events and quarterly meetings.

If you are interested in this Property Service Administrator position and would like to know more please email your CV or telephone us on a strictly private and confidential basis.

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.