Chief Operating Officer (COO)

Chief Operating Officer (COO)
North London
Start Date: Immediate
Salary: £70,000 – £150,000 Dependent on experience
Commission and bonus opportunities
9:00am to 6:00pm, Monday to Friday

Our client is a fast-growing property and social housing company working with local authorities and government bodies to provide accommodation for vulnerable individuals and families.

The company was established around two years ago and has grown rapidly since then. As the business continues to expand, They are now looking to move from a start-up style busy operation to a professional, structured, and corporate organisation.

To support this next phase of growth, our client is  looking to appoint an experienced Chief Operating Officer (COO) who can help restructure the business professionally, introduce strong operational systems, and build a scalable company structure.
The business currently has 7 staff members and significant growth potential within the social housing sector.

The Role:
A hands-on COO who can review the current business structure and rebuild it professionally from the ground up.
The successful candidate will work closely with the directors and team to introduce new systems, processes, reporting structures and operational controls required to run the business at a corporate level.
This role will involve both strategic planning and practical implementation.

The ideal candidate will be able to bring professional operational leadership to the company, helping transform a rapidly growing business into a well-structured corporate organisation capable of delivering large-scale social housing contracts. This is a key leadership role with significant opportunity to shape the future direction of the business.

Key Responsibilities:
Business Restructuring
Review the current structure of the business
Introduce a clear organisational structure
Define roles, responsibilities and reporting lines
Build a professional operational framework

Systems and Platforms:
Implement operational systems and platforms across the company
Introduce property management, reporting and compliance systems
Improve operational efficiency through technology and automation

Processes and Procedures:
Develop and implement company-wide procedures and policies
Introduce standard operating procedures (SOPs)
Establish operational controls and best practice processes

Performance Management:
Implement company KPIs and performance tracking
Create reporting structures and operational dashboards
Introduce measurable targets across departments

Financial Oversight:
Work with leadership to introduce financial structure, reporting and budgeting
Improve financial visibility and operational cost control

Team Review and Development:
Assess the current team of 7 staff
Identify areas for improvement and future hiring
Help build a scalable team structure as the company grows

Growth and Expansion:
Prepare the business for significant growth
Support the company in securing larger government and local authority contracts
Help position the company to scale within the social housing sector

Candidate Requirements:
A highly experienced operator who has previously helped scale businesses through significant growth phases.
The ideal candidate will have experience scaling companies from approximately £5M to £30M+ turnover and understand the operational requirements of high-growth businesses.
Experience within property, housing, social housing, or working with public sector organisations would be highly beneficial.

Key Skills and Experience:
Proven experience as a COO, Operations Director or similar senior leadership role
Experience restructuring or professionalising growing businesses
Strong operational and financial understanding
Experience implementing systems, procedures and reporting structures
Ability to lead organisational change
Experience managing growing teams and building operational structures
Strategic thinking combined with hands-on execution

If you are interested in this Chief operating officer role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.

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Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

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