Block Manager - Hertford
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| Job Type | Perm Full Time |
| Location | Hertford |
| Area | Hertfordshire, UK |
| Sector | Property Management - Block Manager |
| Salary | £35K - £40k |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | all jobs |
| Telephone | 01992 463226 |
| Job Ref | PEAR10766 |
| Job Views | 140 |
- Description
- Block Manager - Hertford
£35K - £40k
A new exciting opportunity has arisen for an experienced block manager to join our clients expanding team. You will be based in Hertford and cover properties in the surrounding area.
This role is suited to someone with a high level of customer relations, is self-motivated, positive and can handle pressure. You will be ensuring properties entrusted to you are maintained to a high standard in compliance with Landlord and Tenant legislation and RICS requirements.
Key duties and responsibilities:
Respond to emails and phone calls in order to maintain a good flow of communication.
Prioritize to effectively manage workload.
Have full knowledge of the leases for each building within your portfolio.
Report to client’s important issues in a timely fashion and maintain a good and regular rapport with clients and tenants.
Undertake site visits as required in Management Agreement. Complete inspection report identifying actions required and upload on to tracker within 24 hours.
Ensure issues on the tracker are kept up to date, acknowledged within 2 hours and actioned within 4 hours and closed off immediately when completed.
Production of an accurate service charge budget within the agreed timescales. Monitor expenditure and the production of reports and only issue work orders where funds are available.
Understand the quarterly reports issued to clients and leaseholders and answer any questions.
Actions arising from Service Contractor reports to be implemented in a timely fashion if funds allow and if not seek client instructions. Ensure you load reports on to tracker immediately.
Ensure all Health & Safety reports are completed within time, prior to the H&S inspection.
Follow up issues out of Health and Safety Risk Assessments
Understand the financial importance of each management instruction to the company within your portfolio.
Inspect at completion items of major expenditure, prior to invoice approval or seek approval from building surveyor for payment.
Oversee day to day maintenance using approved contractors only.
Send draft service charge accounts to clients and comply with the agreed process to have these finalized prior to the due date.
Proactively deal with any emergency repairs and report to lessees individually or collectively.
Attend client meetings and AGMs including out of office hours.
Attendance at Tribunals and Courts when applicable.
Any other duties as reasonably required.
Need to know:
Microsoft Office, training given on QuickBooks
Requirements of the RICS Service Charge Residential Management Code
Be concise but friendly, and professional when provoked
Work with minimum supervision, and not be afraid to take the initiative, but know the limits of your authority
Attend evening meetings
Take pride in being up to date, work with others for mutual benefit
Minimum Complaints and Maximum compliments
If you are interested in this Block Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
