Lettings Administrator - Mayfair
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| Job Type | Perm Full Time |
| Location | Mayfair |
| Area | West London, London |
| Sector | Office Support - PA |
| Salary | £26000 PA |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | all jobs |
| Telephone | 01992 463226 |
| Job Ref | PEAR9461 |
| Job Views | 132 |
- Description
- Lettings Administrator - Mayfair
£26000 PA
Hours Monday-Friday
Our client is a well-established, specialist estate and lettings agent based in the West End of London in Fitzrovia. They have clients who range from private and corporate investors to residential sales, private landlords and tenants.
They are looking for someone to provide administrative support to the Lettings Team in a range of duties, including, answering the telephone, assisting with the marketing of properties, maintain performance and property records, arranging tenancy agreements and coordinating and arranging all other administrative support as is required by the lettings team. The lettings administrator is a proactive and organised individual who will be able to carry out tasks through to successful conclusion. Organised, efficient, able to work quickly and accurately under pressure, the lettings administrator is a key figure in maintaining the highest levels of customer service.
Key Responsibilities
Produce and finalise tenancy agreements and perform in accordance with agreed quality and productivity targets
Answer the telephone and deal with any client / applicant / tenant queries promptly and professionally.
Take messages where necessary and pass them on to the relevant person within the team.
Welcome visitors into the office and deal with any lettings queries they may have.
Coordinate property inspections and client meetings for team members, where requested
Maintain an accurate record of the allocation and movement of property keys
Process application forms and maintain performance databases
Assist in the reference and credit check process for new and prospective tenants
Maintain databases, ensuring property, client, applicant, tenant and tenancy details are always up to date and accurate.
Assist in the production of marketing and promotional material
Update the website, as required
Download photographs, altering if necessary and adding to website and marketing material
Arrange for lettings boards to be erected, where required
Produce correspondence on behalf of team members
Assist Property Managers in obtaining quotes, and appointing/monitoring contractors
Coordinate gas safety certificates, electrical certificates and EPCs
Provide full office support, including typing, data entry, photocopying, electronic and paper filing
Reception cover on rotational basis with other administrators
Contact utility suppliers to inform of change of occupant.
Carry out any such ad hoc duties as may be reasonably required from time to time and in connection with the above
Open the post and deal with any voicemail messages.
Knowledge, Skills and Experience
Good working knowledge of Microsoft Office software and willingness to learn new software packages
Previous experience in an administrative / customer facing role
Good business writing skills - grammar, punctuation and spelling
Excellent communication skills
Excellent approach to customer service / client care
Attention to detail
Excellent time management skills
Understanding of property terminology
Confidence in own abilities
Experience of dealing with difficult people
Excellent business writing skills
If you are interested in this Lettings Administratorposition and would like to know more please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
